Privacy Policy

Consent

By accepting this policy on your first visit and using our website and its features, you agree to the terms outlined above regarding the protection of personal information.

We encourage you to read it carefully and contact us if you have any questions or concerns about the use of your personal information.

Enforcement

We reserve the right to modify this privacy policy without prior notice. Any changes will be effective upon publication on our website, and the most recent version of the policy will always be available for review.

In the case of major changes to this policy, we will inform you upon your arrival on the website to obtain your consent again.

Purpose of Collecting Personal Information

We collect and use your personal information primarily for the purpose of:

• Allowing users to browse and navigate our website effectively by providing a friendly and personalized experience;

• Enhancing the features, content, and performance of our website by analyzing collected information to continuously improve our service offering;

• Detecting any issues that may arise on our website to ensure its security and proper functioning, and to prevent fraudulent activities or violations of terms of use;

• Allowing users to contact us and follow up on your requests when you reach out to us;

• Offering more targeted and relevant advertising content tailored to your profile to provide advertisements that match your interests and preferences.

We are committed to using your personal information only for the purposes outlined above and not sharing, selling, or renting it to third parties for marketing purposes without your explicit consent. We take appropriate security measures to protect your personal information and to comply with applicable privacy laws and regulations.

Collected Personal Information

Google Analytics

We use Google Analytics, a web analytics service provided by Google, to collect information about how our website is used. Google Analytics uses cookies and other tracking technologies to collect data such as your IP address, browser type, operating system, the pages you view on our website, the duration of your visit, and other information related to your interaction with our site.

Please note that data collected by Google Analytics is processed according to Google's privacy policy. We do not have access to personally identifiable information collected by Google Analytics. Using Google Analytics allows us to obtain valuable statistical information while preserving your privacy.

If you wish to disable Google Analytics tracking, you can use available opt-out options for your browser or use the Google Analytics opt-out browser add-on. We encourage you to review Google's privacy policy for more information on how Google Analytics handles your personal data: Google Privacy Policy

Cookies and Other Tracking Tools

We use pixel tools on our website to collect information to improve your user experience and personalize our content and offers. Pixel tools, also known as tracking tags or web beacons, are small invisible graphic files embedded in web pages.

We use this information to enhance the usability of our website, personalize your experience by displaying more relevant content, conduct statistical analyses, and make informed decisions to optimize our online presence.

When is Personal Information Collected?

Your personal information is collected during your visit to our website through the tools mentioned above. By accessing this site, you consent to the collection and use of your personal information through cookies. You can manage your cookie preferences by adjusting the settings in the designated section of our website.

How is Personal Information Stored After Collection?

We retain the personal information you provide only for as long as necessary to achieve the purposes for which it was collected. This personal information will be destroyed once those purposes have been fulfilled.

We place great importance on maintaining the anonymity of all personal information collected on our website.

Access to personal information collected through our website’s tools is strictly limited to relevant team members. Personal information is shared internally only among team members when necessary for the performance of their duties within the company.

Disclosure of Your Personal Information

Protecting your personal information is a priority for us, and we are committed to not disclosing it to unknown third parties without first obtaining your consent to ensure the security of your personal information.

For service delivery purposes, we may need to share your personal information with third parties who have implemented appropriate security measures. These third parties include our service providers and other external partners who help us, among other things, provide services to you or for the storage and management of the personal information we collect.

Since some of these providers may be located outside Quebec, it is possible that some of your personal information may be communicated outside the province. In cases where the storage, processing, or handling of your personal information is carried out by a third-party service provider located outside Canada, it is possible that the applicable laws and regulations in the provider’s country may allow competent authorities to access your personal information.

In the event of a merger or reorganization within the company, an agreement on the collection, use, and disclosure of personal information will have been concluded. Personal information will then be used in accordance with the same purposes for which it was originally collected and/or for the benefit of the transaction.

If a public authority exercises power under the law, to defend our rights, or to comply with a legal requirement. If the company is required to disclose personal information or provide it to a government institution under a law or court order, a notice will be communicated and accessible to all.

For any questions related to the disclosure of your personal information, please contact the person responsible for privacy protection.

Hyperlinks and Third Parties

The website may contain links to third-party websites or platforms, such as our booking platform. Please note that when you use or activate these links or features, you leave our website and are subject to the terms of use and privacy policy of these third parties. It is important to understand that we do not control these third-party platforms, and we are not responsible for their content, privacy practices, or security.

We encourage you to review the privacy policies and terms of use of third-party websites or platforms before accessing or interacting with them. This will help you understand how these third parties collect, use, and protect your personal information.

Please note that the presence of links to third-party websites or platforms on our site does not constitute endorsement, recommendation, or guarantee by the company. We disclaim any responsibility for the actions, content, or policies of these third parties.

Your Rights

You have the right to know the list of personal information we hold as well as the processing actions taken regarding it. This request should be directed to the person responsible for privacy protection, whose contact information is at the bottom of this page.

You also have the option to request the correction of this personal information if necessary. We are committed to promptly and effectively addressing any correction requests to ensure that your personal information is accurate and up to date.

You have the right to revoke your consent regarding the use and retention of personal information collected by the company. Revoking this consent may mean that the company may no longer be able to provide certain products or services to you.

You have the right to make a request related to this policy if you cannot find the information you are looking for. We are fully committed to ensuring that all relevant information is accessible and understandable.

You have the right to file a complaint if you are dissatisfied with how the company handles your personal information. This complaint should be addressed to the person responsible for privacy protection.

Security

We take all necessary measures to ensure the security of your personal information. We have implemented appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction. Additionally, we are committed to complying with all applicable laws and regulations regarding personal information protection and privacy.

For more information on the security measures in place, please contact the person responsible for privacy protection.

Contact Us

If you have any questions or concerns about the use of your personal information, please contact us. We will strive to provide clear answers and handle your requests appropriately.

If you notice any missing or incomplete information, we strongly encourage you to submit a request, and we will do our best to provide the necessary clarifications.

By email: studiosanctuaire@gmail.com

Address: 2309 Chemin de la Pointe-Drummond, Magog, QC, J1X 7W5

Phone: 418-626-8359

Last Revision: July 21, 2024